Account Manager II

Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer

Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)

Promote and offer full suite of products, sales, services and banking capabilities

Meet or exceed business targets

Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.

Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation.

Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.

Renew credits in a timely manner, meeting targets for expired credits.

Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank

Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals

Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

Ensure compliance with regulatory and operational risk requirements

Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues

Provide industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

Participate in personal performance management and development activities, including cross training within own team

Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

Provide mentorship by sharing knowledge and experiences and leveraging best practices

Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships

Contribute to a fair, positive and equitable environment that supports a diverse workforce

Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Experienced working Professional accountable for origination of new business and relationship management of existing customers for the Commercial Business segment

Manages a portfolio in line with the business sales model characterized by moderate cash management, deposit and credit complexity requirements

Interpret and analyze customer financial statements with credit acumen

Identifies referral opportunities across business lines and segments

Possesses solid knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance

Solves problems of moderate complexity and recommends new product and service solutions

Work performed under moderate guidance and supervision from management

Builds stakeholder alignment in providing solutions; conveys deep product or segment context in providing advice to customers and stakeholders

Generally, reports to the Senior Manager Commercial Services

Undergraduate/Graduate degree and/or

5+ years of relevant experience and/or Associate Program

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!