ACCOUNT MANAGER

Position summary: Perform field promotional work to sell and develop new business and maintain existing business.

Demonstrate products and initiate proposals.

Analyze customer applications and recommend equipment and/or services best suited to customer’s environment.

General Purpose: To maintain and grow market share in our sales territory, meet and exceed sales goals, and generate profits.

Role qualifications:

• Must partner with inside staff and area field techs to ensure thorough sales coverage and customer satisfaction.
• Must willingly participate in every opportunity to gain education on material handling products – ours and the competitions.
• Must meet and exceed sales goals.
• Must maintain communication with internal sales support team, field service techs, and management.

Position responsibilities:

• Call and/or visit businesses in assigned territory on a routine basis, to include cold calls as often as possible. Develop good business relationships with customers and work closely with other field sales reps in the same territory (such as Product Support).
• Promote all products assigned to you and initiate proposals, close business, working closely with inside support staff.
• Arrange for equipment demonstrations as needed; be with customer when equipment arrives.
• Maintain current customer information in company’s computer database; record all sales calls and mileage information.
• Stay informed and trained on various products and new equipment provided by manufacturers we represent; attend schools when available.
• Submit monthly forecasts and lost order reports to sales manager.
• Entertain customers as appropriate and be available outside of normal business hours.
• Attend trade shows as required.
• Assist however possible in resolving any customer problems.
• Actively seek leads for products or services that are handled by other sales reps or divisions and forward same to them.

Essential skills and experience:

• Associate’s Degree in Sales or Marketing, or the equivalent experience of at least four years in the same or similar industrial environment.
• At least four years of field sales experience in an industrial environment.