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Account Manager
Fermata
Dubai, UAE
Full Time
Mid
Hybrid
1 weeks ago
Account ManagementClient ServicesCross functional CoordinationProject ManagementCampaign ManagementStrategy
Free
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Account ManagementClient ServicesCross functional Coordination
About the Role
Fermata, a full-service marketing agency in Dubai, is hiring an Account Manager to own day-to-day client relationships across retainers and projects. You will coordinate internal teams, prepare briefs, track deliverables, lead client meetings, and identify growth opportunities.
Key Skills for This Role
Account ManagementClient ServicesCross functional CoordinationProject ManagementCampaign ManagementStrategy
Responsibilities
- Own day to day client relationships across retainers and projects
- Coordinate internal teams, prepare briefs, track deliverables, and keep campaigns aligned with client objectives
- Lead client meetings, present recommendations and reports
- Resolve issues before they escalate
- Spot opportunities to grow accounts
Requirements
- Experience in account management or client services within a marketing, advertising, or communications agency
- Strong relationship building and stakeholder management across multiple client contacts
- Able to coordinate cross functional teams and manage timelines, budgets, and multi channel campaigns
- Working knowledge of strategy, brand, content, social, SEO, paid media, and PR
- Excellent written and verbal communication, including presentations, reports, and briefs
- Analytical, comfortable interpreting campaign data and KPIs to inform decisions
- Organised and detail oriented, already based in Dubai
- Bachelor's degree in marketing, communications, business, or equivalent experience
- MENA experience is an advantage
Full Job Posting
Company Description
- Fermata is a full service marketing agency in Dubai, partnering with ambitious brands to build visibility, credibility, and sustainable growth.
- Our flagship Marketing 360° offering brings strategy, brand, content, social, SEO, paid media, and PR into a single senior led retainer, with no fragmented execution or handoffs.
- We believe effective marketing combines analytical rigour with creative instinct, and that every channel should serve a clear purpose.
Role Description
- The Account Manager is a full time, hybrid role based in Dubai.
- You will own day to day client relationships across our retainers and projects, coordinating internal teams, preparing briefs, tracking deliverables, and keeping campaigns aligned with client objectives.
- You will lead client meetings, present recommendations and reports, resolve issues before they escalate, and spot opportunities to grow accounts.
Qualifications
- Experience in account management or client services within a marketing, advertising, or communications agency
- Strong relationship building and stakeholder management across multiple client contacts
- Able to coordinate cross functional teams and manage timelines, budgets, and multi channel campaigns
- Working knowledge of strategy, brand, content, social, SEO, paid media, and PR
- Excellent written and verbal communication, including presentations, reports, and briefs
- Analytical, comfortable interpreting campaign data and KPIs to inform decisions
- Organised and detail oriented, already based in Dubai
- Bachelor's degree in marketing, communications, business, or equivalent experience
- MENA experience is an advantage
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