Account Manager
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Key skills for this role
About the Role
Rapyd is hiring an Account Manager to develop and execute account plans, secure enterprise contracts, and build relationships with C-level executives in the FinTech industry. The role requires 3-5 years of enterprise account management experience and a track record of exceeding revenue quotas.
Key Skills for This Role
Responsibilities
- Develop and execute comprehensive account plans, including upselling and cross selling, to maximize revenue and customer lifetime value
- Secure enterprise level contracts by skillfully negotiating terms with C level executives and key decision makers
- Build and maintain strong, trust based relationships with key stakeholders across all customer levels
- Gain comprehensive understanding of assigned accounts' business landscape, technical solutions, and industry trends
- Act as a trusted expert, educating customers on the use, benefits, and value proposition of Rapyd's products
- Continuously update knowledge through training, self study, and industry research
- Consistently achieve and surpass performance benchmarks including revenue targets and customer satisfaction metrics
Requirements
- 3 5 years of experience in enterprise account management or similar strategic sales role, ideally within FinTech
- Demonstrated track record of exceeding revenue quotas and driving significant account growth through upselling and cross selling
- Global experience conducting complex negotiations and building relationships with C level executives
- Willingness and ability to travel frequently
- Solid understanding of complex business systems and technical solutions, preferably in payments/FinTech
- Ability to analyze data and translate insights into actionable strategies
- Strong written and verbal communication skills in English
Full Job Posting
Description
- Develop and execute comprehensive account plans, including upselling and cross selling, to maximize revenue and customer lifetime value.
- Secure enterprise level contracts by skillfully negotiating terms with C level executives and key decision makers.
- Build and maintain strong, trust based relationships with key stakeholders across all customer levels, proactively addressing their needs and concerns.
- Gain a comprehensive understanding of your assigned accounts’ business landscape, technical solutions utilizing Rapyd’s FinTech as a Service offering, and industry trends to identify new growth opportunities.
- Act as a trusted expert, educating customers on the use, benefits, and value proposition of Rapyd’s products and the broader payments landscape.
- Continuously update your knowledge through training, self study, and industry research to remain at the forefront of Rapyd’s product offerings and industry trends.
- Consistently achieve and surpass performance benchmarks defined by management, including revenue targets and customer satisfaction metrics.
Requirements
- 3 5 years of experience in enterprise account management or a similar strategic sales role, ideally within the FinTech industry.
- Demonstrated track record of exceeding revenue quotas and driving significant account growth through upselling and cross selling.
- Global experience conducting complex negotiations and building relationships with C level executives and key decision makers.
- Willingness and ability to travel frequently to meet with clients and attend industry events.
- Solid understanding of complex business systems and technical solutions, preferably in the payments/FinTech space.
- Ability to analyze data and translate insights into actionable strategies for customer success and account growth.
- Continuous learner committed to staying up to date with the latest trends, technologies, and industry knowledge.
- Strong written and verbal communication skills in English. Additional languages are a plus.
- Collaborative and adaptable, thriving in a fast paced and cross functional environment.
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