Account Manager

Viant is seeking a talented Account Manager to join our Sales Team.

In this dynamic role, the Account Manager owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account retention and upsell activities.

This is a tremendous opportunity to gain experience in generating revenue alongside a territory sales team.

Our Account Managers are enthusiastic, outgoing self-starters charged with supporting pre-sales activities to help win accounts and managing ongoing client relationships.

With excellent communication and interpersonal skills, the ideal candidate works well with cross- functional team members in order to help our clients navigate changes in the media landscape and leverage Viant’s Adelphic platform and data services to grow their business.

• Support RFI/RFP process to land new accounts across all service models in assigned territory
• Craft effective responses to RFPs and RFIs, including feasibility scoping, campaign design, and supporting documentation
• Manage and grow a roster of assigned accounts in territory or segment to maximize client satisfaction, retention, and growth
• Work as liaison between client and internal departments to onboard new customers, coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
• Manage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization, and delivery of performance reporting
• Utilize Salesforce to ensure all campaign information is accurate
• Deep understanding of Viant’s entire product offering and best practices for campaign effectiveness and cross-selling
• Proactively use data, trends, market insights, and logic to develop tailored campaign recommendations and opportunities for continued success
• Tasked with supporting growth goals QoQ and YoY, and being primary point of contact for the customer on day-to-day account needs