Account Manager
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Key skills for this role
About the Role
digitalfarm is seeking an experienced Account Manager to lead client accounts across a diverse portfolio of brands. You will build strong client relationships, develop social media strategies, and oversee campaign execution within a fast-paced agency environment.
Key Skills for This Role
Responsibilities
- Serve as the primary point of contact for assigned client accounts, building and maintaining strong client relationships
- Develop and execute social media strategies aligned with client objectives and brand goals
- Lead campaign planning, content calendar development, and creative briefing processes
- Oversee the delivery of content and campaigns across multiple social media platforms
- Review and approve content to ensure accuracy, quality, and brand alignment
- Manage client communications, presentations, status meetings, and reporting
- Collaborate with internal teams including creative, strategy, production, and community management to deliver integrated campaigns
- Monitor campaign performance and provide actionable recommendations for optimization
- Ensure projects are delivered on time, within scope, and to a high standard
- Support new business initiatives, including proposal development and RFP responses
- Mentor and support junior team members where required
- Stay informed on social media trends, platform updates, and industry best practices
Requirements
- 4–6+ years of experience in social media marketing, with at least 2 years in an account management role within an agency
- Proven experience managing multiple client accounts simultaneously
- Strong understanding of social media platforms, content strategy, and digital marketing principles
- Excellent client servicing, communication, and presentation skills
- Strong organizational and project management abilities
- Experience interpreting social media analytics and translating insights into recommendations
- Bachelor's degree in Marketing, Communications, Business, or a related field
- Must be based in Abu Dhabi
- Must have prior social media agency experience
- Experience in the UAE market is preferred
- Arabic language skills are a plus
Full Job Posting
Company Description
- Founded in 2016, digitalfarm is a UAE based agency specializing in creative, purpose driven social media and digital marketing.
Role Description
- digitalfarm is seeking an experienced Account Manager – Social Media to lead and manage client accounts across a diverse portfolio of brands.
- This role requires a strong client facing professional with a solid understanding of social media strategy, content development, campaign execution, and account management within an agency environment.
Key Responsibilities
- Serve as the primary point of contact for assigned client accounts, building and maintaining strong client relationships.
- Develop and execute social media strategies aligned with client objectives and brand goals.
- Lead campaign planning, content calendar development, and creative briefing processes.
- Oversee the delivery of content and campaigns across multiple social media platforms.
- Review and approve content to ensure accuracy, quality, and brand alignment.
- Manage client communications, presentations, status meetings, and reporting.
- Collaborate with internal teams including creative, strategy, production, and community management to deliver integrated campaigns.
- Monitor campaign performance and provide actionable recommendations for optimization.
- Ensure projects are delivered on time, within scope, and to a high standard.
- Support new business initiatives, including proposal development and RFP responses.
- Mentor and support junior team members where required.
- Stay informed on social media trends, platform updates, and industry best practices.
Qualifications & Skills
- 4–6+ years of experience in social media marketing, with at least 2 years in an account management role within an agency.
- Proven experience managing multiple client accounts simultaneously.
- Strong understanding of social media platforms, content strategy, and digital marketing principles.
- Excellent client servicing, communication, and presentation skills.
- Strong organizational and project management abilities.
- Experience interpreting social media analytics and translating insights into recommendations.
- Ability to work collaboratively in a fast paced, deadline driven environment.
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Experience in the UAE market is preferred.
- Arabic language skills are a plus.
Additional Requirements
- Must be based in Abu Dhabi.
- Must have prior social media agency experience.
- Strong attention to detail and ability to manage multiple priorities simultaneously.
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