Account Manager

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

As an Account Manager you are a key member of the Customer Success team leading our customer expansion efforts. The successful candidate will drive growth of Qualio's overall revenue through upselling and cross selling to existing customers while performing to an individual quota. As a key member of the Customer Success team, you will be crucial in contributing to team initiatives aligned with departmental objectives and in helping refine support processes to meet company-wide standards.

You are passionate about driving growth from customers in new accounts. You have a consistent track record of exceeding quota and a consultative approach to selling. You will be required to navigate and identify an organization's key decision-making criteria and buying process in order to effectively pitch and close key partners and decision makers.

Drive a high volume of sales while educating customers on how Qualio can help them succeed

Manage the full sales cycle, ensuring that our customers receive the highest level of service.

Develop and maintain relationships with existing customers with a focus on upselling