Account Management Executive (Emiratisation)

Overview

• Identify high-potential accounts through segmentation and performance insights, and drive growth by expanding merchants’ use of Tabby’s products and services.
• Proactively introduce relevant solutions and develop upsell and cross-sell opportunities aligned with merchant needs.
• Actively sell and drive adoption of Tabby’s products and services across the merchant portfolio.
• Identify suitable merchants, clearly position the value of solutions, and guide clients through onboarding and expansion opportunities to increase product penetration and revenue.
• Build and maintain strong, long-term relationships with merchants, developing a deep understanding of their business models, priorities, and growth plans.
• Contribute to cross-functional initiatives such as product launches, optimizations, and operational improvements that enhance merchant experience and business outcomes.
• Monitor account performance using data and reporting to identify trends, opportunities, and risks.
• Translate insights into clear recommendations that support merchant growth and increased product adoption.
• Take a proactive approach to identifying and resolving challenges, coordinating with internal teams to implement effective, scalable solutions that support merchant success.
• Partner closely with sales, product, marketing, tech, and operations teams to deliver merchant solutions, support projects, and identify opportunities to expand product and service usage across the portfolio.