Account Executive - Tomoh Apprenticeship

Role overview

Tomoh Apprenticeship

Program structure

• Phase one is a one-month onboarding and skilling bootcamp covering Microsoft's mission, culture, strategy, structure, certifications, project management, change management, interpersonal skills, creativity, innovation, and time management.
• Phase two is five months of on-the-job training as an Account Management Intern, including customer and digital transformation project support.
• Advanced training includes artificial intelligence, machine learning, and cloud computing.

Responsibilities

• Develop and oversee account plans for multiple accounts and keep engagements aligned with goals, budgets, and forecasts.
• Understand customer digital transformation drivers and coordinate internal teams to support customer strategy.
• Cultivate relationships across customer organizations to secure alignment, buy-in, and execution.
• Seek customer feedback, understand satisfaction drivers, and establish action plans to improve experience.
• Coordinate virtual teams and stakeholders to engage account decision makers.
• Recommend Microsoft solutions and create value proposition presentations and specialized business plans.
• Identify new opportunities and upsell potential within assigned accounts.
• Gather industry data with internal experts to improve account planning.

Minimum qualifications

• Currently pursuing or completed a bachelor's or master's degree in information technology, computer science, engineering, business administration, business, or a related field.
• Fluency in English.

Preferred qualifications

• Passion for technology and a customer-focused approach.
• Effective communication with customers and stakeholders.
• Analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.