indeed
Account Executive
NHS Group
Dubai, UAE
Contract
Mid
4 days ago
Medical InsuranceUnderwritingPolicy AdministrationBroker Relationship ManagementCRM SystemsExcel
Free
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Medical InsuranceUnderwritingPolicy Administration
About the Role
VUMI is seeking an Account Executive to handle international medical insurance applications, underwriting coordination, broker communication, and policy administration.
Key Skills for This Role
Medical InsuranceUnderwritingPolicy AdministrationBroker Relationship ManagementCRM SystemsExcel
Responsibilities
- Review new business applications for individual, family, and SME medical insurance policies
- Coordinate with medical underwriting team for decisions such as acceptance, exclusions, loadings, deferrals
- Act as main point of contact for assigned brokers and partners
- Support brokers with quotations, plan options, benefit clarifications, and onboarding process
- Coordinate with operations teams for policy issuance, payment allocation, and welcome kit release
- Maintain daily tracking of pending applications, issued policies, and broker queries
Requirements
- Minimum 3–5 years of experience in medical insurance, underwriting, policy administration, or broker servicing
- Good understanding of international private medical insurance products
- Experience in handling brokers, agents, or corporate clients
- Knowledge of medical underwriting requirements, exclusions, loadings, and policy terms
- Strong written and verbal communication skills in English
- Good attention to detail and ability to manage multiple cases
- Comfortable using CRM systems, insurance portals, Excel, Outlook, and reporting tools
Full Job Posting
Position Summary
- The Account Executive will be responsible for handling international medical insurance applications, underwriting coordination, broker communication, quotation support, policy onboarding, renewals, and day to day operational follow up.
Essential Functions
- Review new business applications for individual, family, and SME medical insurance policies
- Check application forms, declarations, medical disclosures, supporting documents, age, BMI, occupation, country of residence, geographic coverage, and plan eligibility
- Coordinate with the medical underwriting team for decisions such as acceptance, exclusions, loadings, deferrals, or additional requirements
- Obtain underwriting approval from the Head of Underwriting for all cases before communicating final decision
- Prepare clear communication to brokers regarding pending requirements, underwriting decisions, and policy terms
- Act as the main point of contact for assigned brokers and partners
- Respond to broker queries in a professional, clear, and timely manner
- Support brokers with quotations, plan options, benefit clarifications, application forms, payment requirements, and the onboarding process
- Coordinate with operations teams for policy issuance, payment allocation, welcome kit release, membership cards, and portal access
- Support renewals, corrections, endorsements, cancellations, and broker of record requests
- Assist brokers with quote generation through the agent portal
- Maintain daily tracking of pending applications, issued policies, broker queries, and operational follow ups
Minimum Qualifications
- Minimum 3–5 years of experience in medical insurance, underwriting, policy administration, or broker servicing
- Good understanding of international private medical insurance products
- Experience in handling brokers, agents, or corporate clients
- Knowledge of medical underwriting requirements, exclusions, loadings, and policy terms
- Strong written and verbal communication skills in English
- Good attention to detail and ability to manage multiple cases at the same time
- Strong coordination skills with internal and external stakeholders
- Comfortable using CRM systems, insurance portals, Excel, Outlook, and reporting tools
Preferred Qualifications
- Bachelor’s degree in business, insurance, healthcare administration, or a related field
- Insurance certifications such as CII or equivalent
- Experience with international health insurance, TPA networks, or medical claims process
- Knowledge of Power BI, CRM, or dashboard reporting
Key Competencies
- Strong ownership and accountability
- Accuracy in reviewing medical and policy documents
- Ability to work independently with minimal supervision
- Ability to handle pressure and meet turnaround times
- Good problem solving and follow up skills
- Excellent broker relationship management
- Professional communication style
- Team player with a service oriented mindset
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