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Key skills for this role
Own the full sales cycle from prospecting to close, driving new business across inbound and outbound channels and ensuring successful post-close activation
Become an expert in our product and industry to advise business owners and their accountants and bookkeepers in a high-trust manner while aligning their goals/objectives with our product capabilities
Translate product capabilities into tangible business value tailored to each customer’s goals
Go above and beyond just delivering your quota and strategize with team members to innovate and improve the overall sales process
Cross-functionally work with internal departments such as Business Development, Marketing, Risk, Customer Experience, Revenue Operations, and Sales Enablement
You have 2+ years of full sales cycle experience, ideally within fintech or selling to SMBs, accountants, or bookkeepers
You have a consultative, discovery-led sales approach and can translate customer needs into clear business value
You have experience with strategic account-based prospecting and outbound pipeline generation
You are proficient with CRM software and other sales-related tools (e.g. Salesforce, Outreach, ZoomInfo, etc.) and are not only AI-curious but actively leverage AI to improve your prospecting efficiency, personalize outreach, and elevate your day-to-day sales effectiveness
You enjoy collaborating with other departments and mentoring/coaching junior team members
You have strong interpersonal skills, a growth mindset, and the adaptability to thrive in a fast-scaling, evolving environment
You have experience in fintech, accounting software or a neobank
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Stage 1: A 30-minute Google Meet video call with a member of the Talent team
Stage 2: A 60-minute Google Meet video call with the Manager, Direct Sales
Stage 3: A take-home case study followed by a 60-minute Google Meet video call with our Sales team
Stage 4: A 45-minute Google Meet video call with a member of the Leadership team
You push relentlessly for reinvention: You're always asking "how can this be better?" -- in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar.
You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.
You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.
You build with AI, not just use it: You're actively embedding AI into how you work, pushing what's possible, and bringing your team along with you.
You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition, and you let your work speak for itself.
You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.
You seek out feedback: You see directness as respect, not criticism. You actively seek input, sit with hard truths, and use feedback as fuel for improvement.
Small businesses are why we're here: Relay exists to help them thrive -- and that mission has to resonate with you.
We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.
Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn.
Canadian fintech providing banking and money-management software to U.S. small businesses, not a bank.
Visit company websiteJobs and hiring trendsUSD 165000-201000 yearly / year
Full-time
Mid · 2+ years experience
Remote
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