Account Director, Talent Solutitons

Work Location

• The role is hybrid and will be performed both from home and from a LinkedIn office on select days determined by business needs.
• The posting identifies Mumbai, Gurgaon, and Bengaluru as possible locations.

Role Overview

Responsibilities

• Research customer businesses and prepare thoughtful questions and insights before meetings.
• Understand customer objectives and challenges through layered, open-ended questioning.
• Build relationships with multiple stakeholders and adapt communication to different stakeholder needs.
• Lead with solutions aligned to customer objectives and drive shared decision-making.
• Craft and negotiate commercial agreements using business acumen.
• Use data and insights for investment recommendations and to address objections.
• Mitigate churn risk, confirm customer value, and adapt strategies to optimize return on investment.
• Identify customer growth opportunities and plan accounts using economic, industry, and company factors.
• Map account stakeholders and create outreach strategies.
• Share accountability with colleagues and cross-functional teams for customer success.
• Manage territory and account planning, forecasting, quota attainment, CRM usage, and sales cycles.

Basic Qualifications

• 5+ years of applicable sales, customer success, or client partner experience.

Preferred Qualifications

• Experience with HR software, SaaS opportunities, Salesforce.com, or selling IT solutions.
• Knowledge of software contract terms and conditions and the ability to create fair transactions.
• Strong negotiation and forecasting skills.
• Experience carrying a revenue target and developing strategies that deliver results.
• Ability to manage high-level business, use data persuasively, assess opportunities, understand buyers, and orchestrate business closure.
• Ability to involve company partners and management in competitive selling.

Suggested Skills

• Strong operational skills.
• Customer-centric approach.
• Strategic thinking.
• Multi-threading.
• Strong collaboration skills.

About LinkedIn