Account Director

7+ years experience in a fast paced client side or agency marketing team with an understanding of the fundamentals of marketing practices and principles

Experience managing clients, ideally experience working with high-tech clients.

Demonstrated ability to work independently, run with ambiguity, and thrive with challenges

Must be a self-starter who can operate in a constantly evolving team environment

Excellent written communication skills with an extreme attention to detail

Seasoned at managing multiple complex projects simultaneously

Knows how to partner with creative teams to meet client needs

A knack for unraveling complex problems and processes in an easy to understand way

High energy and go getter attitude; comfortable working autonomously

Must have excellent problem solving and analysis skills with presentation development skills

Experience in project management with substantial cross-functional interaction and a demonstrated ability to work successfully in a virtual global environment

Experience in developing detailed project proposals and estimates, and tracking utilization against project budgets

Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication

Leads with empathy and kindness

Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)

A tech-forward mindset with a strong foundation in AI literacy. You maintain an openness and active willingness to innovate, leverage emerging technologies, collaborate across disciplines, and optimize both creative and operational workflows

Experience managing direct reports

Passion for YouTube and an understanding of the creator economy

Experience leveraging AI to optimize processes and projects

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At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.