ashby
Account Director
Thought Machine
Remote, USA
Full-time
Mid
Remote
USD 120000-150000 yearly / year
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
Duties
- Develop and execute annual account plans aligned with Thought Machine and client strategic priorities, ensuring stakeholder buy-in and adapting plans as needed.
- Manage client renewals.
- Establish and nurture trusted advisor relationships with key account business, technology and operations stakeholders and executive sponsors, serving as a key point of contact between the client and Thought Machine.
- Collaborate closely with internal teams to ensure exceptional client satisfaction and successful project delivery.
- Provide clear and regular updates on initiative progress to both internal and external stakeholders.
- Monitor and analyse client product usage, forecast key account metrics, and drive net new revenue growth through proactive account management.
- Assist clients in crafting internal and external communications, including system demonstrations, presentations, workshops, and business case development.
Essential
Spanish fluency.
Proven track record in enhancing client engagement, driving revenue growth, and identifying new opportunities within existing accounts.
Strong ability to build and maintain deep client relationships, including experience managing high-level stakeholders up to executive level.
Comprehensive understanding of banking organizations, their cultures, markets, and operational dynamics.
Previous involvement in technology transformation projects within financial institutions, coupled with experience in relationship or account management.
Knowledge of financial products and key business metrics within banking (e.g., cost-income ratios, net interest margin).
Experience managing multiple projects simultaneously with meticulous attention to detail.
Excellent negotiation, verbal, and written communication skills.
Benefits
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Thought Machine
Senior Site Reliability Engineer
London, GBR
Discovered YesterdayFull-time
Infrastructure Engineer
London, GBR
Discovered YesterdayFull-time
Senior Infrastructure Engineer I
London, GBR
Discovered 2 days agoFull-time
Payroll Assistant
London, GBR
Discovered 2 weeks agoFull-time
Events Manager - 12 month FTC
London, GBR
Discovered 2 weeks agoContract, Full Time
Senior Site Reliability Engineer
London, GBR
Discovered 2 weeks agoFull-time
Sales Director
Miami, USA
Discovered 2 weeks agoFull-time
Product Partnership Manager
New York City, USA
Discovered 2 weeks agoFull-time