Account Development Representative (Appointment Setter)

Contacting Customers: Spend around 6 hours daily reaching out via phone, email, SMS, video calls, and a dialler.

Following Up on Leads: No stone is left unturned. Over a 14-day period, our intuitive system will guide you to make calls, send SMSs, and emails to ensure every lead is worked thoroughly.

Building Relationships: Understand Aussie business owners' goals and pain points.

Training and Improving: Dedicate about 1 hour daily to better understand Thryv software and improve your communication skills through daily huddles, team meetings, call calibration, and one-on-one coaching.

Driven Personality: You’re positive and growth-minded.

Passion for Sales: You’re passionate about helping Aussie businesses thrive and want to progress towards becoming a sales superstar.

Communication Skills: You’ve got a knack for both written and verbal communication and are great at building relationships.

Tech Savvy: You love technology and can quickly learn/understand systems.

Business Acumen: You have a decent grasp of basic business language.

Corporate/Call Centre Experience: Valued but not required (the right mindset is far more important).

A positive, driven personality

Strong communication skills and a love for building relationships

Comfort with technology and learning new systems

A basic understanding of business language

Previous sales or call centre experience is a bonus—but not essential

Availability to work full-time, Monday to Friday (8:30am–5:00pm AEST)

Based in Australia (Eastern Seaboard) with valid working rights

While we love flexibility in many areas, this role is structured for consistency and team alignment. It is full-time only , and we’re unable to support part-time arrangements, overseas-based employees, or digital nomad setups.

Ready to grow your sales career with a global SaaS leader?

Apply now and let us match you to the role that best suits your strengths.

For a confidential chat, contact , Talent Acquisition Specialist