hrmdirect
Account Coordinator
Team Velocity
Tempe, USA
Full-time
Entry · 0+ years experience
Onsite
USD 48000-48000 yearly / year
Discovered 1 weeks ago
Microsoft OfficeApollo
Free
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Microsoft OfficeApollo
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Microsoft OfficeApollo
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Location
- Tempe, AZ
- As an entry-level Account Coordinator for the Customer Success Team, you must possess superior communication skills and have working knowledge of Agency-Client relationships and processes. You work closely with Regional Account Directors (RADs), and the Production and Onboarding team members to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results.
- This is an entry-level, full-time, salaried, position located onsite in our Phoenix office. Candidates must reside within daily commuting distance of our Phoenix location.
- Ideal Candidate You understand integrated marketing strategies, including traditional and media. You understand urgency of deadline. You continually strive to meet or exceed expectations in all aspects of your role, from supporting client accounts to proactively contributing and collaborating with the team. You have a solid understanding of digital marketing. If you have an understanding of the Automotive Dealership Industry (Tier 3), In-House Dealership Marketing, and/or Automotive Advertising/Agency, thats a plus!
Responsibilities
- Attain working knowledge of Team Velocitys processes, account management, integrated strategies and our proprietary technology platform, Apollo®
- Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications
- Participate in and document Client meeting discussions and conference calls
- Maintain constant communication with Account Teams on deliverables status and current work-in-progress using internal processes
- Assist with resolving Client questions and needs in a timely manner
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