2026-2027 FWS Learning and Development Intern

• Deliver exceptional customer service to prospective and current employees by responding to inquiries related to training programs, professional development opportunities, and FIU's Performance Excellence Process (PEP)
• Monitor and manage the department's email inbox, ensuring timely and accurate responses
• Design and develop training materials, including handouts, participant guides, and one-page resources using Canva
• Provide logistical and administrative support for both virtual and in-person training sessions and events
• Assist in the creation and enhancement of PowerPoint presentations for workshops and professional development programs
• Customize existing learning resources and presentation materials to meet department-specific needs
• Create training evaluation surveys and collect participant feedback using Qualtrics
• Support the New Employee Experience (NEE) program by preparing and distributing participant and presenter communications, posting session resources and links, and providing logistical and administrative support during live virtual sessions
• Maintain, edit, and curate course content within FIU Develop and Canvas learning management systems
• Support special projects and initiatives that advance employee learning, development, and organizational effectiveness
• Learning Opportunities

• Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package.
• Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.
• Upon credits decreasing, award being canceled, or graduating, FWS employment must end.

Schedule based on department needs and class schedule.

$14.00/hour

This student appointment may be subjected to a pre-employment background check.

Extended Background Check is required if the job includes any of the following responsibilities.

Some may also require a Fingerprint Check:

Will this role be in the Center for Children and Families (CCF) or the Childrens¿ Creative Learning Center (CCLC)?

Will this role be part of a university-sponsored summer camp or afterschool program? ( Those providing services in Camps will require DCF Clearance at a cost)

Will this role require entering any K-12 schools? ( Those providing services in K-12 Schools will require MDCPS/BCPS Clearance at a cost.)

Will this role have direct access to cash, checks, gift cards, credit cards, debit cards, or make and receive payments?

Will this role conduct IT related functions, e.g.

IT Technician, Data Analyst, Application Developer, etc.?

Will this role require driving of a university-owned motor vehicle (including golf cart and other utility vehicles)?

Will this role travel with Athletics teams to events?

Will the role be in a special trust/sensitive location?

Will this role be in the Office of the Registrar, Office of Financial Aid, or One Stop?

Will this role perform or support research? (Mark No if this is a Graduate Assistant contract (GA, RA, TA))

If you have not created a registered account, you will be asked to create a username and password for use of the system.

It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process.

In this account, you are able to track your applicant status in " My Applications ".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process.

It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment.

Attached documents should be in Microsoft Word or PDF format.

All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest.

In this account, you are able to track your applicant status in " My Applications ".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process.

It is recommended that you combine your cover letter and resume into one attachment.

Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act , the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/ . To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans.

All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.

For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu.

All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.